In today's commerce environment, to support the influx of ecommerce buyers and achieve success, retailers have to focus more on building a digital infrastructure. In a post-pandemic economy, businesses need…
Market research says that 83% of the customers need support service to complete a purchase. You may wonder! You may think that customer support is required only after making a…
In eCommerce, when your organization chooses to sell goods or services online, a platform is a crucial role to play for your business operations to get right. While it's fair…
After the corona wave, the explosive growth of the mobile commerce industry is doubled. Global players of the eCommerce industry realized that mobile commerce, which is popularly named as m-commerce,…
Seamless browsing, personalized search options, priority delivery, easy return, and fruitful customer service are things that any digital shopper expects for retailers. And we can't deny that COVID-19 accelerates the…
Change is inevitable. And so is the retail industry. Merchants are getting new options due to changes and improvements in technology. Technology advances rapidly, the eCommerce site you built a…
There are several ways to think about omnichannel, but the first thing that needs to be addressed is defining precisely what omnichannel means. How a customer uses and receives a…
In simple word, the migration from one technical system to another is re-platforming. Mainly retailers do re-platforming to increase the performance and usability of their business. Re-platforming is used to…
To respond to the after-effects of COVID-19, companies across the globe have to rethink their operating models. Salesforce was no different. To support customer needs, they launched products like Work.com…
eCommerce security has never been more critical for online businesses as each day seemingly brings new stories about cybersecurity threats like phishing, DDoS attacks, website hacks, and more. Your customer…