Transforming Customer Journey With Salesforce Customer 360

“Information is the oil of the 21st century, and analytics is the combustion engine.”- Peter Sondergaard, Senior VP, Gartner ResearchSource: http://www.thestaffingstream.com/2014/09/11/information-is-the-oil-of-the-21st-century/Focusing on the organizational transformation from the inside-out, customer-facing channels'…

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