ETG optimizes the world’s service platform #1 by tailoring it to your business needs and customizing it to meet the needs of your clients. When we implement Salesforce Service Cloud, we take the time to learn about your needs, then we tailor the Service Cloud implementation to streamline every process – so you save time and effort, and your customers get amazing and referral-earning, repeat-business-worthy customer service!
Your agents will gain insights to understand their customers better, and they have AI-powered predictions and recommendations to keep them proactive. ETG provides a tailored implementation of Service Cloud, with every screen and dashboard customized to your teams’ needs. We also integrate all other Salesforce products and third-party applications whenever needed.
With ETG, you’ll gain the needed “360-view” of your clients and the best ROI on your Salesforce investment.
ETG: Getting the MOST out of Service Cloud: