Delivering Delightful eCommerce Experiences with Salesforce Commerce Cloud
B2B Commerce solutions and B2C Storefronts are the backbones of all prominent customer-facing businesses. In this competitive economy, you need a Partner with LOTs of experience. You need a Partner with experience managing highly-demanding, Enterprise-scale clients with insanely-detailed needs.
You. Need. ETG.
For 20 years, ETG Global Services, Inc. has successfully implemented eCommerce solutions for growth and enterprise clients. We’re proud to boast of our fortune 500 clients and our entrepreneurs that we’ve help launch. Over the years, we’ve migrated many from our legacy eCommerce platforms to Salesforce Commerce Cloud (formerly Demandware).
We start every project by listening. Then we present ideas and solutions that maximize every feature of the Commerce Cloud system, including Einstein AI and advanced SEO. ETG’s experienced team brings out the very best in Salesforce Commerce Cloud. Plus, ETG propels your eCommerce to new heights by unifying all your Salesforce modules and integrating it with Third-Party products. We’re MuleSoft certified, and we can custom-develop interfaces for legacy systems.
Shoppers will love your ETG-provided Online Retail solution because we provide them with an exceptional online experience, while simultaneously increasing your revenue!
eCommerce Strategy and Consulting: ETG takes the time to learn your business’s specific requirements, and we learn about your targeted markets. This way, we can develop a results-driven approach to the implementation. We also work with your brand owners and retailers to deliver a consistent and engaging brand experience across all channels.
Advanced Integrations: We seamlessly integrate Commerce Cloud with all your business systems. Including, but not limited to: all Salesforce modules, ERP, Order Management System (OMS), Warehouse Management Systems (WMS), Media Asset Management Systems, Payment Gateways, Rating & Review systems, Loyalty Systems, etc. As software developers and Certified MuleSoft developers, ETG can build real-time interfaces, and custom interfaces for Legacy Systems.
Social Media and Digital Marketing: Social media is vital for the success of every B2C campaign, and ETG specializes in successful social media and digital marketing automation. Rely on ETG for custom social media engagement and interaction programs. We’ll ensure that your shoppers are happy and engaged – and that they share their experiences with others!
Project Management: Your dedicated ETG project manager organizes all communications and keeps your project on schedule and on-budget. We provide multiple live meetings throughout the week and interactive project management tools to share information (example: Jira)
Omnichannel eCommerce: We provide comprehensive online retail solutions. ETG’s Commerce Cloud implementations include all possible technologies: online, mobile, POS, in-person, store operations, order management, and more, all with the power of predictive intelligence.
Predictive Intelligence: We utilize the Salesforce Einstein AI platform to bring predictive intelligence to our Commerce Cloud implementations. Einstein AI improves the accuracy of your online Product Recommendations, Personalized Content, and other insights vital to improving your business.
Commerce Cloud Managed Services: ETG team is the perfect partner for ongoing technical services and support. If you’ve already implemented an eCommerce system, talk to us about maintenance and upgrades! Seriously – you’ll appreciate what we can provide in the short-term and for ongoing managed services.